Contact Us

We’re here to help! If you need assistance, don’t hesitate to reach out:

• Email: ascatjewelry@outlook.com

• WhatsApp: (+86) 15366308105

Stay connected and follow us for updates:

• TikTok: @ascatjewelry

• Instagram: @momokotoys

For any issues with INCORRECT, DAMAGED, OR MISSING ITEMS, please contact us within 7 days of receiving your package. Unfortunately, we cannot process requests made after this timeframe.

To help us resolve your issue as quickly as possible, please include the following information in your email:

1. Order number

2. Screenshot of the item you were supposed to receive (if available)

3. Unboxing video

4. Photos of the damaged item

We’re committed to resolving your concerns promptly!